Our team is here to provide expert advice on selecting the perfect crystal that aligns with your energy and intentions. Feel free to reach out via email or our contact page.

Our products are handpicked and crafted with care, ensuring the highest quality for each piece. As a result, standard shipping typically takes 7-15 business days, depending on your location. Expedited options are available at checkout for faster delivery.

When you have placed an order, it will take three business days to handmade your bracelet(s). For more information about this process, you can read the confirmation email you have received.

When your bracelet(s) is/are ready for shipment, you will receive an email with the tracking number. If you didn’t receive a tracking number, it is possible the email ended up in the spam folder. If this is also not the case, please send an email to info@crystalorbitoffical.com so we can track your order for you and give you all the details regarding its status.

Keep your bracelet in a cool, dry place and clean it gently with a soft cloth. Avoid exposure to harsh chemicals and prolonged sunlight. Detailed care instructions are provided with each purchase.

If you are not completely satisfied with your purchase, returns are accepted within 30 days of receipt. The item must be in its original condition. Refer to our return policy for detailed instructions.

We accept exchanges within 30 days of purchase. Items must be returned in their original condition. Please visit our exchange policy for more details.